How to Build Trust through Candid Speech and Compassionate Listening
This brief, focused course was created for you as a leader to effectively communicate transactionally while also building relationships.
We encourage you to go through this course to learn how to better communicate by identifying and incorporating the speech acts, how to phrase a request in a way that will be accurately heard, and how listening can build trust to drive performance.
Click the button - 'Enroll in Course Now' - for payment and immediate access. You'll be able to complete the course at your own pace when it's convenient in your busy schedule.
What's Included
- 4 foundational principles of communication
- 4 speech acts to know and own
- 3 common mistakes you don't know you're making everyday
- 5 best practices as an ongoing process to communicate with compassion and candor
- Video learning session taught by Danessa Knaupp, recognized leadership expert, elite executive coach, CEO and founder of Avenue 8 Advisors, keynote speaker and author
- Downloadable PDF of key takeaways
- Additional resources, including slideshow with note-taking space, video transcript, and more
FAQ
Will I be able to fit this into my day?
The courses are bite-size pieces tailored to work into your full days. They can be completed self-paced on your timing.
What if I need more time?
Courses are on-demand so they are convenient for your schedule; you can pause and return as needed.
Is this the same as having a private executive coach?
While nothing can replace the personalized support of ongoing private coaching sessions, the courses cover the same type of information as our executive level workshops. The topics are applicable to all levels of leadership.
Can the courses be used as a training tool for an entire team?
These classes can be taken by individuals, or you can contact us to create a group-enrollment package for your entire team to learn together.
Danessa Knaupp
Avenue 8 Advisors' CEO Founder
and Course Facilitator
Danessa is a CEO, executive coach, and best-selling author shifting the global conversation on leadership. She has coached hundreds of executives across every major industry and has developed a reputation as a candid, compassionate and courageous leadership partner. She is the author of the best-selling leadership manual, Naked at Work: A Leader’s Guide to Fearless Authenticity and regularly addresses C-suite audiences on how to harness the power of real authenticity (not #authenticity) to drive measurable business results.
Known for her unique ability to drive new levels of engagement and performance with key leaders, Danessa is a fresh, positive voice on leadership and executive team effectiveness. She has coached CEOs, boards, and C-suite teams on issues related to leadership effectiveness, succession planning, M&A integration, and conflict intervention. Her clients have included Anthem, BMW, AmerisourceBergen, Capital One, Comcast, Genworth, Hilton, KPMG, Mastercard, and more.
Danessa earned her executive coaching credentials from Georgetown University, and a BA in Psychology and Sociology from the College of William and Mary. She spent more than 20 years as an entrepreneur and a senior executive and ultimately, CEO.
What Clients Say About Our Work
“Most often, my experience at workshops and similar events is that the content doesn’t make sense to me or isn’t delivered in a way that I can readily consume. Your content and delivery always land with me.”
Trey Hayden | CEO, CodeBlue Technology
"I enjoyed the presentation and content, and can immediately use this information to begin to implement change."
Session Attendee
"I value Danessa as I plan extra-curricular programming for our MBAs. Her program content is relevant and her engaging presentation style leaves participants wanting more. Students rave about her amazing energy, skill at leading tough and important conversations, and her ability to take an abstract topic and make it actionable."
Debbie Fisher | Associate Director, The Richmond MBA Robins School of Business
